IT Project Management Services Ltd
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| RICHARD BANDY Present Position: Senior Project Manager Resume An IT professional with over 20 years experience in IT systems integration and the provision of complete customer solutions. He has very successful track record in major systems sales, implementation, delivery and support operations. His career with Steria, formerly Bull Information Systems Ltd., has provided him an opportunity to develop a unique and wide range of skills that cover: q Project and Programme Management of software development, systems integration, implementation, infrastructure and systems roll-out and support contracts. q Systems integration services process design and implementation (SDLC). q Third party supplier management. q Bid Management. q Systems integration pre-sales and client consultancy. q Programme Office Management. q Systems support and maintenance services. He has a significant level of practical leadership skills and is experienced in the realities of integrating multi-vendor products and services covering commercial and Government classified projects. His most recent assignments involve Senior Project Management of systems integration, implementation and infrastructure systems rollout and project life cycle process consultancy. Capabilities q Project and Programme Management of systems integration contracts in accordance with formal methodologies including PRINCE2 and PMI where mandated. q Full financial P & L control and accountability for all projects managed. q Formal and informal communication with all stakeholders and team members including written and verbal presentation. q Managing external and internal communications infrastructure works services, desktop roll-out, server systems hardware and software installations and operational support. q Integrating multi-vendor products and services on commercial, local & central government and government classified projects. (Current security clearance). q Identifying external products and services for integration within client solutions and managing third party supplier contracts. q Bid Management, from initial client contact, production of RFI / RPQ response, management of full tender including client and supplier contractual negotiations. q Change (RFC), Risk and Quality Management including process management consultancy. q Management of definition and implementation of major contracts Programme Office(s) providing IT implementation service quality processes and procedures to MoD and commercial standards to meet specific project needs. (Successfully BSI audited). Career History Steria (formerly Bull Information Systems Ltd) Please note: January 2003 to November 2003, successfully completed a short break from IT for major internal building works / house renovation. Now available for fulltime return to IT. April 2002 December to 2002 Senior Project Manager & programme quality manager within an £86M PFI Local Authority contract. Accomplishments q Project management of Norwich City Council’s infrastructure & desktop design plus implementation & roll-out to meet end user business needs. Development of the Project Review Document, PID, detailed stage plans Windows 2000 architecture, user profiles, data & applications migration & user training. Development of the Council’s Security Policy aligned to BS7799 & formation of a security working group. q Recruitment & team building through matrix management. Programme work packages definition & assignments. Definition & control of all product deliverables to business user acceptance. q Established & managed Bull’s ‘Norwich City Council Community Connect’ Programme Office, creating associated processes, procedures plus financial reporting & consolidated project plans. q Quality manager establishing quality management processes successfully audited by BSI Auditor. April 1999 to April 2002 Senior Project Manager / Bid Manager with P & L responsibility for pre & post sales projects. Accomplishments q Programme management of a complex £15M RAF systems integration & software development contract comprising applications development, systems test & product release management, Unix & desktop systems multi-site roll-out throughout the UK, including Cyprus, & Germany. (PRINCE2 compliant). q Business consultancy management of Bull & KPMG (AKC) consultants for major Local Authority contract to develop e-Government change Outline Business Cases (OBCs) & IT Project Briefs / definitions. q Project Management consultant to Bull’s Crown Prosecution Service (CPS) contract for the analysis of business requirements and development of Project Briefs through to PIDs for the migration & technology refresh of the CPS infrastructure & desktop systems to Windows 2000 MS Office products. q Bid Management (reporting to Bid Directors) for a complex £86M PFI Norwich City Council ‘Community Connect’ Local Authority e-Government procurement. Bid Manager responsible for successful bid stages within Invest to Save (ISB) tendering process for Braintree & Colchester, Bexley & Croydon Councils’ in partnership with BT/Syntegra & KPMG plus other major third party product & service suppliers. January 1998 to March 1999 Senior Project Manager / Bid Manager providing management consultancy to Bull’s Image & Workflow Group responsible for major pre & post sales assignments. Accomplishments q HM Customs & Excise desktop imaging system development, UK wide roll-out & support. q Norwich City Council e-Government feasibility study, requirements analysis, conceptual design & consultancy assistance in the development of their OBC for OGC review & PFI/PPP approval. q Management of final development to operational support of London Borough of Hounslow front & back office image & workflow systems (CRM). Regular status reviews with Borough Treasurer & Bull Directors. February 1996 to December 1997 Consortium Project Manager with P&L responsibility of a £25M (annual value) project comprising 40 staff from Bull, Northern Telecom/Cogent & Logica. Responsible for the implementation, rollout & support of Unix & desktop systems to 500 British Army locations throughout the UK & overseas (strictly to PRINCE). Accomplishments q Roll-out of IT infrastructure plus 500 Unix & 10,000 + desktop systems (UK, Germany, Cyprus, Canada). q Applications s/w development, integration & operational support services to ITIL guidelines. q Third party supplier management. March 1995 to January 1996 Programme Manager responsible for several projects within Glaxo Wellcome account valued at £3.5M. Accomplishments q Directed several projects comprising design & implementation of Glaxo Wellcome integrated E-Mail systems, 70 overseas PC/Unix systems implementation & roll-out, Help Desk Support. q Risk Management consultant to Glaxo-Wellcome to develop their JET risk process & portfolio. March 1994 to February 1995 Senior Project & Bid Manager with responsibility for a team of technical specialists. Accomplishments q Project Management consultant assigned for 8 months to pre-sales proposal team for a major MoD distributed network procurement valued at £75M. Personally responsible for service design & contract negotiation for client training, operational systems support (£7M) & systems roll-out (£3M). Proposed solutions of above service areas were awarded 1st place by MoD against EDS & SCS although contract not awarded to Bull on BAFO (EDS £23M Vs SCS £70M, Bull £63M). q Project Management consultant assigned to bid manage systems integration services with SEMA FM for the DSS Facilities Management outsourcing services. Contract won by Bull. q Software Development Manager for the RAF LITS Project IBM AIX Secure systems project. q Project Management consultant responsible for the design of a corporate Help Desk & Technical Support operation (to ITIL) for all Glaxo UK companies comprising 7,000 users. August 1992 to March 1994 Senior Technical Project Manager & Bid Manager with additional responsibility for line management of group of senior technical specialists ensuring complete delivery of services to Bull customers. Accomplishments q The development of the Business Unit’s Bid & Project Management Quality Process in conformance with BS5750 & ISO 9001. BSI accreditation obtained. q Technical SI services consultant for various major networking related sales campaigns. q Bid, Programme & Project Management for various major accounts including, London Underground, Glaxo Holdings Plc & Eastern Electricity. q Management & design of a multi-level support service covering a World Wide X25 Network & desktop connectivity valued at £1M. q Implementation & roll-out of the Glaxo Holdings Plc Inter company Open Systems Network comprising desktop applications integration between forty overseas companies. q Architectural design, configuration management, system validation, release control & distribution, change management, roll-out, end user training & support services. September 1989 to July 1992 Senior Technical Project Manager, communications & networking, with open systems integration responsibilities for pre-sales, consultancy & line management of junior project managers. 1969 to 1989 Department Manager responsible for communications related R&D s/w product development. S/W design & development. Hardware design & development. Chief trouble shooter covering all of Europe. Education and Qualifications Watford Harrow College of Technology / Harrow Technical College: q Engineering Technical Certificates (ETC5) 1969 / Electrical and Electronic Engineering. q Higher National Diploma (HND) 1972 Formal Training · PM Professional Learning (PMI) · PRINCE2 (Bull MOSIC) · Cranfield Mgmt Programme · Management of People & Team Leading · Effective Proposing Workshops · Writing winning proposals (Shipley) · Contractual Negotiations · Risk Management Other skills and personal characteristics · Confidence in acting as company representative with clients / Stakeholders to Director / CEO level. · Good presenter and communicator, written and verbal. · Recruitment, team building, organisational, planning and resource management. · Positive attitude towards work, colleagues and client staff. · Flexible approach to work content and hours of work. · Contract negotiating. Obtaining optimum services from third party suppliers. · Effective problem solving, analytical skills and working under pressure. · Recognising the need and opportunities for change. | |||||||||||||||||
