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Efficiency through Integrated Process and Culture Transformation
Why do process improvement projects fail?
- Unclear objectives and lack of recognition of the complexity of the project, leading to allocation of inadequate resources to deliver it
- Not enough attention paid to process detail, so new systems don't do everything people need them to do
- Not enough time spent securing people’s ownership of changes and a culture of non-compliance means people dont feel they need to change
- Insuficient attention to training, so people can't use the new systems to gain the full benefits
- Old manual processes continuing to be carried out in parallel with the automated ones - its easier just to stick to doing things the old way...
We can help you overcome many of these barriers with our new INPACT methodology
