www.datatrackplc.com

Company

We provide solutions to our customers and partners that enable them to securely access and manage remotely located voice & data multi-vendor equipment in a highly efficient manner.

We are a privately owned PLC with offices in the UK, Mainland Europe and North America. We have been in business since 1979 providing hardware and software systems, services and solutions. We design and manufacture much of our own hardware and we produce most of the software we use in our systems. We are able to provide our customers and distribution partners with a best-in-class, one-stop-shop solution with high quality pre and post sales support.

What We Do

Our products enable enterprise customers, value added resellers and systems integrators to remotely monitor and maintain a range of remotely located voice, data and ancillary equipment. We offer ways for these organisations to reduce the number of site visits by field engineers/technicians/managers to administer, monitor and diagnose faults on a whole variety of multi vendor products and services. 

Using our equipment and expertise equipment maintainers will be able to reduce break/fix costs, reduce truck rolls and provide better SLA response time agreements. They can increase the revenue that they gain from support contracts by promoting a selection of value-added services to their customers, increasing customer loyalty and satisfaction.

For the Enterprise, public sector and other private organisations, our aim is to provide products and services that help them to manage their remote sites more effectively and help them to solve the communications challenges faced by their business.

Sharing Expertise

Data Track can provide product only, on site resource to run the system or a solution run and managed by our own staff from our premises. The choice is yours; we are happy to work with you to ensure that you have the best option to suit your business needs. Individual elements of the total solution can be provided by different personnel at various locations to ensure that the best skill sets are utilised to achieve the most efficient and cost effective result.

Solutions Development

Data Track has an on going commitment to support and develop its products. Our development programme ensures that we are able to meet the challenges of a continually evolving market. Our products are designed for change. We recognise that rapid advances in technology make it difficult, if not impossible, for our customers and development partners to forecast their future requirements. The modular nature of the Data Track Solution enables us to offer a platform that provides a future proof investment.