Home

WELCOME to Credit Complaints Ltd

We are a unique boutique service company for all categories of organisation that hold a Consumer Credit Licence and are therefore subject to the new consumer complaints legislation effective from 6th April 2007, as amended by the new rules effective 1st November 2007.

If your firm is one of the 100,000+ firms that holds a standard Consumer Credit Act Licence in the UK and you have not already implemented the new rules, the likelihood is that you are now in breach of the legislation. If you don't yet know what is expected of you, go to our Overview section now.

If you know about the new Rules but need help in complying with them, go to our Services section to see how we can assist.

If you are a consumer, please visit our Services section to download our Guidance on Bringing a Consumer Credit Complaint, free of charge.