1. Can I pay by cheque?
Yes, we accept cheques from UK based customers. Personal cheques must have your cheque card guarantee number and expiry date written on the back. Business Cheques are also accepted. All cheques are cleared via TRANSAX prior to shipping. Please send cheques made payable to "Inkjet Cartridges Plus" for the full amount including the VAT to : Freepost RRAA-BKRK-BXAK , 247ink Ltd ,Berwick upon Tweed , TD15 1UN (top)
2. Do you accept company Purchase Orders?
Yes, we accept Purchase Orders via fax from UK registered companies, schools, colleges or government departments. Normally though you will need to have opened an account with us first. Please callus FREE on 0800 917 4073 for details. (top)
3. What is the delivery cost? How long will it take?
UK Delivery is Free. All cartridges are sent via Royal Mail Parcel Post so typically it takes 3-4 days but sometimes it can take a bit longer. UK customers who order before 2.00pm on a weekday can though pay £4.99 for next working day delivery. All EU orders are shipped by either Air Mail or UPS and delivery is normally 3-5 days at a charge of £4.99. (top)
4. Do you accept international orders?
We accept orders from any EU country on this site or from any other country on our international site at www.inkjet-cartridge.com (top)
5. Which credit/debit cards to you accept?
We accept Visa, MasterCard and Switch. (top)
6. Is this site secure?
Yes, our on-line shopping cart is secure. We provide safe and secure 128-bit SSL encrypted on-line ordering. Your card number will be transmitted directly to HSBC for authorization. (top)
7. Will using your Inkjet cartridges void my warranty?
The Original Equipment Manufacturer (O.E.M) cannot void your equipment warranty for using Non-OEM cartridges. In fact in some countries there are laws preventing manufacturers from doing just that. This is because the brand of cartridges or paper you purchase is your decision. Imagine Ford trying to insist that you bought only Ford Fuel for you car and that buying from Shell or Texaco or BP would damage it !! Our cartridges are manufactured to the highest OEM standards and will perform in the same manner as an original cartridge. (top)
8. Are your products Original?
Hewlett Packard and Lexmark have patents on their cartridges so typically for these we sell either the manufacturers original inkjet cartridges or our own branded factory re-engineered alternatives. For Xerox, Epson and Canon we have our own brand of generic compatibles. For laser toner cartridges typically the cartridges are either generic or factory re-engineered where patents apply. (top)
9. Are your products guaranteed?
Yes products (cartridges and paper) our designed to perform as per a manufacturers original offering. If they don't we will either replace them or refund your money ~ for details check our Terms & Conditions. (top)
10. I can not find my printer listed.
If you cannot see your printer listed and you are in the UK then call us FREE on 0800 917 4073 if you are outside the UK then please send an email to email@example.com (top)